Acceptance of Terms
All material presented in the course is property of The Lancaster Institute unless otherwise noted. No part of this site may be reproduced in any form or by any means without permission in writing from The Lancaster Institute.
The contents of this course, in its entirety, is subject to any revisions of local, state and federal laws and regulations. The information in this course is on an “as is” basis, without warranty. The authors of this course and The Lancaster Institute, shall have neither liability nor responsibility to any person or entity with respect to liability, loss or damage caused or alleged to be caused directly or indirectly by the information, instructions, ideas and principles contained in this course. This publication is not for the purpose of rendering legal or other professional service. The services of a competent professional person should be sought if legal advice or other professional assistance is required.
Each student is entirely liable for activities conducted by themselves or anyone else in connection with the subscription and use of this service. The student must keep his/her password secret and not disclose it to others. Allowing others to use this service, student subscription, or password is strictly prohibited.
Many courses require that the student be 18 years of age and have no criminal history. All students are responsible for contacting the appropriate licensing agency for verification of these qualifications.
Students taking the course under an assumed name is strictly prohibited. The student will be removed from the course with no refund and reported to the appropriate agency.
Students receiving outside assistance is strictly prohibited. The student will be removed from the course with no refund and reported to the appropriate agency.
The Lancaster Institute reserves the right to modify course content at any time.
The Lancaster Institute reserves the right to terminate the subscription of any student for any reason without penalty to the school.
Class Monitoring
Attendance and participation are required to receive credit for this class. We track these in two ways. The first is through our engagement meter. If we see that your engagement is “red”, we will first contact you via the Q&A module of the class and ask you to close out of any additional tabs/windows you may have opened in the background (i.e., e-mail, volume bar, anti-virus software). Second, we will send you an e-mail. Third and last, we will give you a phone call. We cannot award credit to students whose engagement remains red.
The second way we monitor attendance and participation is through poll questions. The instructor will bring up poll questions periodically throughout the class. Students must answer 100% of the poll questions to receive credit for the class.
If two or more students plan to take the class together (in the same building), each student must log on to the class with their own computer/tablet. Only one certificate per log on will be rewarded.
Course Completion
After the completion of the class, a certificate will be e-mailed to the address provided upon registration. Please allow The Lancaster Institute up to one (1) business day to deliver certificates. Only one certificate will be issued in the name under which the student registered. Duplicate certificates can be issued for a fee by contacting our office at 1.800.448.5693.
The Lancaster Institute will report all real estate continuing education credit hours to the appropriate state real estate commission on behalf of the students.
Refunds
Students are entitled to a refund if both of the following conditions have been met:
The Lancaster Institute has received an e-mail addressed to admin@lancasterinstitute.com requesting cancelation of the student’s registration and a refund; AND
The class has not started or been accessed by the student.
Refunds can only be credited back to the credit card in which the course was purchased.
Course Rescheduling
Students are permitted to change between On-Live classes at no charge any time before the class begins.
In the event a student is unable to attend an On-Live class and wishes to transfer to an online course, a $25.00 administrative fee will be collected.
Contact
The Lancaster Institute seeks to provide students with the best educational environment. If you have any questions, please contact:
Brent Lancaster
Phone: 1.800.448.5693
Fax: 225.292.7677
E-mail: admin@lancasterinstitute.com
